Settling Claims, How Cornerstone Helps

If you dread the impact of claims on your business please relax as Cornerstone have the confidence to help you. Every claim is unique in terms of the location, type, consequences and Cornerstone know that customer care is put to the ultimate test when a loss occurs. We never lose sight of this simple fact and we know that the way we react can have a big impact on your business.

Cornerstone has handled Fire, Theft, Product Liability, Professional Negligence, Public Liability, Motor Accidents, Loss of Profits, Product Liability, Marine Cargo, Employers Liability, Business Travel, Medical, Fidelity and Property claims. In 20 years we have been involved with a wide range of losses and we can help you through the process.

When you make a claim, it’s important to have a broker on your side to keep the process moving and keeping you informed about services such as the Insurance Ombudsman.

When you make a claim we aim to:

• Handle claims quickly and promptly
• Arrange for disaster recovery teams to visit your business within hours (for client’s with LOREGA)
• Give direction to your recovery and rebuild (small losses up to £25,000)
• Arrange a loss adjuster and attend site meetings.
• Keep you informed throughout the claims process.
• Offer professional loss adjusting services as an insurance backed product (LOREGA)
• Answer all claims enquiries at the first possible instance

When you buy your insurance policy there is a transfer of risk from you to the insurers. What is important to remember is that in the event of a loss it is the business that will be expected to mitigate its losses and adapt to the sudden change in environment in order to continue trading.